Business Solutions and Marketing Operations
Allina Health Marketing Department SOP development and optimization.
Increased productivity
Bridged the gaps in communication and technology
Established process standards and governance
ABOUT
Operational Goals
Increase Visibility
Dashboards & Reporting
Create Consistency
Intake and Templates
Reduce Redundancies
Streamline workflows via automations and technology integrations
Increased visibility, created consistency, reduced redundancies, automated & streamlined workflows and therefore increased overall productivity and communications across teams.
Instrumental in ensuring a smooth leadership transition by leading the comprehensive onboarding of critical operations, procedures and metrics.
Established the reporting cadence for key daily, weekly, monthly and quarterly KPIs to provide visibility into organizational performance.
Influenced adoption and led the change management and communication of new standardized processes, technologies, and best practices across the organization.