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Resume

Business Solutions Architect

My Objective

Lead enterprises in building high-performing teams, optimizing operations, and successfully strengthening internal frameworks across people, processes, and technology. 

Languages

English (native)

German (Professional working proficiency)

November 2022 – September 2023

UX DesignOps and Program Manager

Deluxe Corporation,
Minneapolis, MN
February 2022 – September 2022

Marketing Operations Consultant
(Contract)

Allina Health, 
Minneapolis, MN 
June 2021 – January 2022

Operations Consultant,
Sr. Project Manager
(Contract)

Shinebox,
Minneapolis, MN
March 2021 – June 2021

Sr. Digital Project Manager
(Contract)

Wells Fargo, In-House Agency
Minneapolis, MN
September 2019 – February 2021

Sr. Integrated Project Manager

Adventure Creative Group, Minneapolis, MN
December 2018 – September 2019

Sr. Project Manager and Operations Consultant

Self-Employed Contractor
October 2016 – December 2018

Sr. Integrated Project Manager

BBDO MPLS,
Minneapolis, MN
July 2016 – October 2016

Sr. Project Manager (Contract)

Little & Company, Minneapolis, MN
August 2014 –
June 2016

Sr. Digital Producer
Digital Project Manager

Mirum 
Wunderman,
Minneapolis, MN
February 2014 – August 2014

Project Manager
Studio Coordinator

Ogilvy & Mather,
Chicago, IL 
February 2013 – February 2014

Digital Asset Manager
Assoc. Program Manager

SapientNitro,
Chicago, IL
July 2012 – November 2012

Creative Resource Coordinator
(Contract)

Leo Burnett, 
Chicago, IL
PROFESSIONAL AFFILIATIONS 
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Member of the Board 

2019 - Current

EARLIER EXPERIENCE
April 2011 – July 2012

Art Coordinator

Recycled Paper Greetings 
(American Greetings), 
Chicago, IL
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January 2011 – April 2011

Executive Assistant (Contract)

Poetry Foundation
+ Poetry Magazine,
Chicago, IL
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February 2008 – November 2010 
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November 2005 – April 2007 

Travel Consultant & Solutions Specialist

RailEurope, Rosemont, IL
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April 2007–February 2008

Flight Attendant, L.o.D

Delta Airlines, 
Atlanta, GA 

Volunteer Work

Provided an excellent customer experience for potential adopters, helped keep the center and animal suites clean, helped potential adopters meet animals and provided them with pet education, information and resources to help them find their perfect match.

 

Served as a Lead Volunteer and helped train or guide “Level 1” volunteers and ensured that Kitty City etiquette was followed.


Weekday Lead

Managed a team of volunteers. Made sure that all the closing duties were performed and the shelter was ready for the next morning.


Kitty City New Volunteer Orientation & Training

Taught the introduction class operations in Kitty City, cleaning, safety, cat "resident" care, PAWS Chicago's preferred ways of interaction with the cats, e.g. petting, holding, etc. In addition, I coached new volunteers on how to handle situations such as nervous or shy cats, aggressive cats, and potentially dangerous situations, such as cat fights.


Kitty City Mentoring Program

Provided more 1:1 training with new volunteers in Kitty City. Program was designed for volunteers who were working towards a Level 2 volunteer or other lead roles.


Adoption Counselor

Prior to bringing the new cat/kitten home, adopters met with the adoption counselor. Provided cat/kitten care information and answered questions.

PAWS Chicago

Level II Volunteer, Trainer & Adoption Counselor

2012 – 2014

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